Frequently Asked Questions

Frequently Asked Questions

What is AirportVIP?

AirportVIP provides premium airport assistance services at Aden Adde International Airport (MGQ) in Mogadishu, Somalia. Our services include meet & greet, VIP lounge access, chauffeur services, and baggage handling.

How do I make a booking?

You can book directly through our website by selecting your service, entering your travel details, and completing the payment. You will receive a confirmation email with your booking reference.

What happens after I book?

After booking, a dedicated agent will be assigned to you. They will meet you at the airport at the designated time and assist you throughout your journey.

Can I modify my booking?

Yes, you can modify your booking up to 24 hours before your service. Contact our support team at support@airportvip.com.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and WaafiPay (EVC Plus, Zaad, E-Dahab).

Is my personal data safe?

Yes, we use industry-standard encryption to protect your data. Please read our Privacy Policy for more details.

How do I find my booking?

Use the Find My Booking page on our website. Enter your booking reference number and last name to retrieve your booking details.