Cancellation Policy
We understand that travel plans can change. Here is our cancellation and refund policy.
Cancellation Timeframes
- 48+ hours before service: Full refund
- 24-48 hours before service: 50% refund
- Less than 24 hours: No refund
- No-show: No refund
How to Cancel
To cancel a booking, visit the Find My Booking page and use your booking reference, or contact our support team at support@airportvip.com.
Refund Processing
Approved refunds are processed within 5–10 business days to the original payment method.
Flight Changes
If your flight is cancelled or significantly delayed by the airline, we will work with you to reschedule or provide a full refund.